Where the trend of hiring professional movers is increasing, people are also falling victim to moving scams and frauds. Sometimes they get attractive offers to lure them in while ignoring the red flags. It is the reason; we always stress choosing the right and well-known moving companies that have proven experience and the best reputation like keeponmovin.co.uk because you are trusting a bunch of people to move your valuable belongings from one place to another and you cannot go wrong with it. A thorough understanding of handling the moving scams is crucial to take the necessary steps if you ever fall for them. Let’s give this blog post a read to learn more about it.
When Can You File Your Complaints
Before you file a complaint against a scam, you need to understand if it falls under the category of a scam or not. Some minor situations like minor damage to your items or a little delay in the delivery can be subjected to compensation but it is not considered as a scam. Here are the different conditions in which you need to file your complaint and fall under the fraudulent category.
● Overcharging
Many notorious companies can overcharge you for their services. Mostly, you feel for it when you do not get anything in the writing and sign a blank agreement with the movers. Thus, they overcharge you in the name of hidden charges that were not in your initial document. Moreover, messing up with the bill of lading also falls under this category. A well-reputed moving company is always clear about its moving plans and does not charge any extra fee. However, in certain cases, there can be around 10% more expensive than the initial quotation due to any unwanted situation during moving.
● Hostage
In a hostage situation, the moving companies demand a hefty amount by holding your belongings and threaten you to fulfill their demand to get your items back. The best way to handle this situation is to take legal action to get everything back safely. To avoid this situation, do your homework before hiring any company. Make sure that the company has both a physical and online presence with good reviews about their moving services.
● Others
While the above two situations are worth legal action there are also some instances where you should file a complaint about the quality of the services that you are getting from the moving companies. Slow or delayed services and damaged items fall under this category of complaint. A well-known company will consider these complaints valid and will compensate you for your loss.
How to File a Complaint of Scams
If you have fallen for a scam, it is essential to take legal steps immediately to fight for your legal rights and handle the situation. Here are the different situations to file your complaint based on the situation you are facing.
● File a Complaint with the Moving Company
In certain situations, the fraud is not at the end of the moving company. The associated members like the moving driver overcharging or keeping your belongings hostage. In this situation, you need to immediately contact the moving company and explain your situation to them. Reputable professionals like one from the Superman website will provide you with on-time assistance to get your stuff back while taking legal action against the culprit.
● File Complaint Against the Moving Company
In the other situation, you are lured into the trap of a fraudulent company in hurry or fall for their attractive offers promising you to save a lot on moving by hiring them. Indeed, you have lost everything. In this case, you are needed to report the fraud to your local organization that is dealing with such fraudulent organizations and will help you to recover your belongings. You may need to hire a legal consultancy and sue the moving company by taking legal action. However, it will cost you extra money and effort.
Final Words
Moving scams and frauds are common nowadays due to the establishment of unauthorized companies and failure of the people to choose the right moving company. The above guide will equip you with enough expertise to take action against the moving scam and recover your loss. Understand the nature of the incidents that fall under the category of scams, so you can take timely action if you fall prey to such illegal organizations.
